FAQ
Answers for venues and guests
Short, direct answers about placement, connecting, requests, playback, payments, and support.
App support
FOR VENUES
Placement and service
Contracts, suitability, technical integration, and ongoing support.
How can I get Jukebox.ge for my venue?
Contact us by email or phone. The consultation covers your venue, technical environment, and the placement agreement.
Is the jukebox sold or placed under an agreement?
The primary model is contract-based placement. Specific commercial terms are confirmed during consultation.
Can guests request music without the app?
Depending on the venue configuration, requests may be available from the physical jukebox using coins or the payment terminal.
Who chooses the available music?
Each venue controls its playlists and the songs available for guest requests.
FOR GUESTS
Connection, search, and the queue
The app, large music database, request status, and on-site playback.
Does music play through the phone?
No. The phone is used to connect, search, and request. Music plays through the venue jukebox and sound system.
Does every request play immediately?
No. A request joins the queue and does not guarantee immediate playback or a specific position.
Why can’t the app find the jukebox?
Confirm that you are at a supported venue and follow the connection guidance shown there. Contact support if needed.
When you are ready
Bring guest-selected music to your venue
Tell us about your venue and learn what the next step could look like.
Request a consultation