The app cannot find a jukebox
Confirm that you are at a supported venue and follow the connection guidance shown there.
APP SUPPORT
Get help connecting and requesting music
Start by confirming that you are at a supported venue, then check the connection, app status, and request details.
Contact support
QUICK HELP
The most common issues
Safe, answer-first troubleshooting without exposing internal network or security information.
A song is unavailable
Try the artist or title. The venue controls which music is available.
A request is not visible
Check connection status and request history, then contact support if needed.
ACCOUNT AND PAYMENT
Request balance, confirmation, and refunds
For payment or refund questions, email info@jukebox.ge with safe, non-sensitive transaction details.
PRIVACY
Account deletion and data requests
Use the dedicated privacy-request page or contact us by email.
When you are ready
Bring guest-selected music to your venue
Tell us about your venue and learn what the next step could look like.
Request a consultation