Current and existing requests
The current playback completes and requests already in the queue are taken into account.
GUIDE · JULY 24, 2026
How the music queue works
The music queue combines the current track, existing requests, venue settings, and available music. A specific position or instant playback is not guaranteed.
Read the song-request guide
QUEUE INPUTS
What can affect playback order
Visible status helps a guest check a request, but technical and operational conditions can change.
Venue settings
The venue manages playlists, requestable music, and relevant system choices.
Availability
A song or request channel may be unavailable at a particular time.
EXPECTATIONS
Status is information, not a promise
A visible queue does not guarantee a position or playback time. If status does not change, check the connection and contact support.
When you are ready
Bring guest-selected music to your venue
Tell us about your venue and learn what the next step could look like.
Request a consultation